This is providing you apply for it before the old one runs out. May 05, 2020 the v5c is a paper document issued by the dvla to the registered keeper of a vehicle and is used to confirm proof of ownership and the specific details of a vehicle. The dvlas logbook enquiries department has been set up to handle all concerns regarding the documentation, meaning that if you feel you are entitled to a replacement or if youd like to know more about what a logbook does, the team will. All cancellations andor refunds will be sent back to the same payment method customer used to process hisher application. Aug 06, 2010 in my view, the dvla has some serious questions to answer about why its only acting now. Case study of how to carry out an effective v5c car logbook check. Tell dvla if your vehicle has been damaged, written off and then scrapped by your. Emails, texts and telephone calls claiming to be from dvla are often reported to. This feedback form is for issues with the nidirect website only.
As youd expect, the dvla are pretty strict when it comes to scrapping your car. Download and fill in an application for a log book v62. More people targeted by bogus texts, heres what to do if you are motorists in the uk are still being targeted by new dvla email, message and text message scams in britain and. How let the dvla know youve sold a car contact the dvla. Jan, 2017 i own vehicle, my son is the registered keeper but has been in prison for 9 months of a 16 month sentence prior that the vehicle ive no knowledge of having just received the duplicate log book ive put it in sorn from today but have no knowledge of its wareabouts my son says its been garaged since middle of july 2014 as hes been driving his van am naturally concerned of a possible. Use our branch finder tool to find your nearest participating post office. Jun, 2017 new dvla car scam warning if you receive this email delete it a new dvla car scam has emerged with con artists taking the deception to the next level by including a link to report scamming. What information do i need to provide to the dvla if i sell my car. Enter your town or postcode to see information from your local force.
Tell dvla when you no longer own a vehicle, or you buy a vehicle as either a registered keeper or motor trader. Dvla lost my v5 logbook, now want to charge me for new. Dvla spelt my name wrong page 1 general gassing pistonheads. The dvla swansea office is the headquarters for the dvla. This was done because the agency wanted to run a more efficient service, and by centralising things not only could. Apr 27, 2020 if your refund hasnt come within six weeks, there may be a problem and you should contact the dvla for an update on your refund. You cannot use this service if youve already sent your log book v5c by post. So, it essentially keeps all the information about all the cars registered in the united kingdom. Cancel vehicle tax and take your vehicle off the road. Sep 09, 2019 emails, texts and telephone calls claiming to be from dvla are often reported to us. You can contact the dvla to let them know youve sold your car by completing the relevant section of the v5c log book for a private sale sections 6 and 8. Driver and vehicle licensing agency dvla, swansea vehicle. Register your vehicle as off the road sorn number plates.
Following the closure of the 39 offices that formed the original local office network around the country, all the dvlas work has now been fully centralised in swansea. In 20, several local offices were closed down and now all dvla proceedings are centralised from their swansea office. Claim a refund on your unused car tax with our simple stepbystep guide, including all required dvla links and contact details. Prior to modernisation, the title documentation for a car was called the logbook. Please keep this booklet with the registration certificate v5c. The dvla email enquiry service isnt as straightforward as a simple email address.
Step by step guide on telling dvla youve sold your car. Apr 02, 2007 my name is mark edmond boucher no 8 kier hardie road baglan sa128dh. You can use it to report a problem or suggest an improvement to a webpage. Hi all i have received a partial refund on road tax but i have no bank account in my name. Sign and date the declaration in section 8 and return it to dvla, swansea. You also need to see the v5c vehicle registration certificate log book. It is a hm paymaster general cheque which says on the front please sign overleaf if not paying into your own bank account and then on the back received the sum stated overleaf signature of payee date. Dvla logbook, explained v5c logbook, change of address.
There may be an occasion when the dvla cannot find your details. If your unsure ring dvla swansea and they will tell you where it is in the system, every time. It was built in 1967 and is an impressive 16 story building in the clase area, with additional offices in swansea vale. It is important that the dvla know of you selling a vehicle, so they can issue you a tax refund. May 19, 2008 all of above are correct, however there is an agreement with royal mail that even letters with dvla only on will be delivered correctly.
Put your postcode into the post office branch finder and select. I sold my car last year that had 5 months tax remaining. Youll need to provide the traders name and postcode. If you pay by direct debit, the direct debit will be cancelled automatically. Youll automatically get a refund cheque for any full months left on your. Your registration certificate v5c and you whatdotheyknow. So now, i have no logbook for my car, because the retards who work in the sorting room within the dvla have lost my v5.
Your v5c logbook or your v5c2 if youve just bought the vehicle. Some private number renewals are more frequent than others. A cancellation or refund can take between fifteen to thirty working days, depending on when we received the funds from your bank. Or for a sale or transfer to a motor trader, insurer or dismantler section 9. I heard nothing for over a month and called them and was told due to the bad weather there was a delay and to give it another six weeks i did this and heard nothing so called again and was told they did not have the. After informing the dvla of your change in status and requesting a car tax refund, youll receive a cheque, which is sent to the name and address registered on the vehicles logbook. Seller of a car im looking at doesnt have all the service history paperwork.
What is the address to send you logbook back to dvla after. The dvla is the organisation responsible for the upkeep of a database of uk drivers and vehicles. Buy or renew your vehicle tax identity post office. I dont have my dvla reminder or my registration document. Dvla v750 certificate of entitlement and v778 retention document. What does it mean when the dvla cant find your details. The dvla s logbook enquiries department has been set up to handle all concerns regarding the documentation, meaning that if you feel you are entitled to a replacement or if youd like to know more about what a logbook does, the team will only be too happy to help you. A call to the dvla confirms my logbook is still in my old address. Police estimate that the legacy of the forged documents will last around four years at least. The dvla first issued a warning over this type of scam last month, but it looks like the. She just moved out so am i still exempt from car tax. Dvla logbook check v5c logbook checks before buying a. When i ask them on the phone if they can confirm if they have received my old license back, they state that they do not keep a record of old returned licenses. In the meantime, buyers are advised to thoroughly check all the details of any car, especially if it has a v5c serial number starting with bg or bi.
Driver and vehicle licensing agency dvla payment refund. If you have a question about a government service or policy, you should contact the relevant government organisation directly as we dont have access to information about you held by government departments. Calls to this number cost 7p per minute, plus your operators access charge. Tell dvla youve sold, transferred or bought a vehicle gov. The texts claim that you overpaid on your vehicle tax and are owed a refund credit.
Oct 22, 2009 i got a partial motor tax refund from the dvla, i wanted to know if i can cash it in a post office or something like that, or if i am restricted to using a cheque casher or can i pay the cheque into someone elses account. Alternatively, if youve just bought the car and dont have a log book yet, you. Sometimes, the dvla may provide a refund cheque with incorrect information or. Youve already transferred any personalised registration number you want to keep. Mar 09, 2017 driver and vehicle licensing agency dvla payment refund phishing scam written by brett m. The refund is calculated by the dvla based on the amount you paid for the current tax period, and how many whole months there are remaining of the period. My v5 was also changed because the missed 3 letters off of my first name and got an entirely different surname to my own.
This declaration must be dated and signed and sent to dvla, swansea. It can take up to 6 weeks to get the replacement log book by post. Appearing on the front of the document with a light pink background, it contains current registered keeper usually their full name, address including postcode and the v5c document reference number. The v5c or 162 has already been submitted to register the vehicle in my name. Youll need to update your address on your driving licence, vehicle logbook and a digital tachograph card if your current card has your address written on it. If you have your v5c registration document you need to. You should check your details and the vehicle details as soon as you receive your v5c. If you are a dealer selling a vehicle, you can fill out your trader details on the website, as well as requesting for email confirmation of the sale. Check the details youve been given match dvlas information.
Ive sold my car but now that car tax is nontransferable how can i get a refund. Expired car tax refund cheque overclockers uk forums. All content is available under the open government licence v3. Your insurance company will ask you for the rest of the log book. V5 logbook error motoring discussion back room forum. Vehicle registration v5 0844 453 0118 dvla contact number. The dvla also sells and registers personalised number plates. The seller is known to me son of a work colleague and his dad mailed the log book to the dvla the next day, registered from work.
Go to the sold a vehicle to the motor trade page on the gov. Send the v5c log book back to the address found on the dvla website. In fact, its a legal requirement to tell the dvla when youve scrapped your car, and unless you let them know in good time, you may end up unnecessarily costing yourself on things like road tax. If you have received the cheque, but the information on it is incorrect, return the cheque along with a note providing the correct information and post it to.
If you did not get a log book for your new vehicle. Do not write in this space and remember to sign and date the form. Over 200 reports of friendly fraudster email scam in three days. Vital steps for every motorist before they buy a new car.
The scams are designed to trick you into sending your bank details or payment to the scammers. When a vehicle is sold, scrapped or the registered keeper has declared sorn, the registered keeper will get an automatic refund for any outstanding full calendar months of tax that remain. Ive sold my car but now that car tax is nontransferable how. They include texts claiming payment has not been made on vehicle tax or a refund on over payment is waiting. Find the right phone number, email or postal address to contact dvla about driving licences, vehicle tax, medical enquiries and vehicle registration. Home driving and transport buy, sell or scrap a vehicle. How can i cancel my vehicle tax without a v5 document. We will connect your call directly to the dvla helpline. You can pay for your tax by phone just call the dvla on 0300 123 4321 and. The dvla is the government body that is the national centre for issuing licences and registering cars.
Check the v750 or dvla v778 document if you purchased a cherished registration before 2015. More commonly called a v5 document, the term logbook is still sometimes used to refer to this vehicle registration document officially issued by the dvla driver and vehicle licensing agency. A log book is not essential to help you drive a car, but it should hardly be avoided keeping in check. Should a refund be issued, we will only refund the service fee. Tell dvla youve sold your vehicle or transferred it to a new registered keeper. Dvla hasnt got back to me about my log book and im a key worker. A recent customer of ours whom we will call andrew was planning to buy a 2006 chrysler pt cruiser limited via a local dealer in the midlands, uk. You should check that the new keeper sends a completed form v62 application for new registration certificate to the dvla. I need to buy a car during lockdown, what do you recommmend. So make sure you keep a check on the date of your tax disc, if it needs renewing call one of the advisors at the dvla vehicle enquiries helpline on 0844 385 1241. The v5c is a paper document issued by the dvla to the registered keeper of a vehicle and is used to confirm proof of ownership and the.